Avvo is seeking a Legal Community Manager
March 13th, 2008 by Eliza Polly, Human ResourcesWe are currently looking for a talented Legal Community Manager. Overall responsibility will be to drive engagement with Avvo among lawyers and law firms through grassroots, word-of-mouth and outreach marketing. We are looking for an outgoing and highly professional individual who thrives on initiating and developing relationships with individuals and groups, has the zeal of an “evangelist”, and the empathy of customer care manager. This position will require a significant amount of time communicating with lawyers, both offline and online. This position will report to our VP of Products and Marketing.
Key Responsibilities:
• Develop one-on-one relationships with Avvo community members via phone, email, and community forums
• Encourage adoption and ongoing usage of Avvo features among registered lawyers and law firms
• Recruit new lawyers and law firms to participate in Avvo’s directory and community features
• Represent Avvo within the legal community, including online forums and blogs, legal marketing events, and legal technology events.
• Plan and execute events, both online and offline, to drive loyalty and engagement among Avvo users
• Identify and pursue opportunities to build scalable online programs to grow and sustain the Avvo community
• Advocate on behalf of users to build products that meet the needs of the legal community
Qualifications:
• 3+ years in community development, product marketing, sales, customer relations or similar roles that include significant customer outreach and interaction.
• Willing and able to “evangelize” Avvo and recruit new community members
• Superb interpersonal skills and a highly professional demeanor
• Thrives on initiating and developing relationships with individuals and groups
• User of, and contributor to, online communities, including social networks and user generated content sites
• Creative thinker who can dream up new ways to build and engage a community
• Passionate user advocate and demonstrated consumer mind-set.
• Start-up experience a plus.
• J.D. and/or legal background strongly preferred
Interested? Please send your resume and salary requirements to jobs@avvo.com .
