Live blogging from Avvocating conference in Seattle – Social media panel

January 21st, 2010 by Nick

Social media panel with Doug Mandell (Linkedin), Maz Sharafi (Facebook) and Kathy Gill (University of Washington), moderated by Steve Willey of Savitt Bruce & Willey LLP:

-    Kathy Gill: Right now being on Linkedin is more important than being on Twitter
-    Doug  Mandell: I use Facebook because there are some people in my network who are better to contact through Facebook vs. Linkedin.
-    Doug Mandell: If you want to do only one thing, be on Linkedin.
-    Maz Sharafi: Let’s be honest.  Some of this stuff (social media) does not make sense for certain verticals unless you can be very creative.  Criminal defense can be difficult, for example.
-    Kathy Gill:  You will have first mover advantage if you move and actually do something.
-    Doug Mandell: Figure out what makes you good as a lawyer and build a social media strategy around it.  For example, for a prenup lawyer, she could build a whole brand around prenups, have a blog about prenups only, she could use Twitter and Facebook to push out things about her blog, and she could have a very prenup centric Linkedin profile.
-    Kathy Gill: Look at the demographics that visit social media sites and be on those that match what you do.  For example, Myspace is very music/entertainment centric, so maybe it would be good for an entertainment lawyer.
-    Maz Sharafi: A 45 second video can tell me more about your law firm than content on your page
-    Kathy Gill: Use video for the emotional sell.
-    Doug Mandell: Make sure if you’re using video you’re not violating any solicitation rules in your jurisdiction.
-    Kathy Gill: All these technologies are so new, that we’re all kind of making it up as we go along; what we do know is that old marketing tactics like the hard sell do not work in social media; you have to be more conversational.  Tone is very important.
-    Doug Mandell: If I had more time, I would do podcasts.
-    Maz Sharafi: Consumers do not want to digest law jargon.
-    Kathy Gill: On Twitter, it’s very important to say who the person is tweeting.  If there are multiple people tweeting, have each person sign tweets with their initials.
-    Doug Mandell: Employees, with your help, can create your Linkedin profile for you starting with your resume and outlook contacts.
-    Kathy Gill: Tweeting for an organization is intrinsically difficult because an organization is not a person.
-    Doug Mandell: Download the Microsoft Linkedin toolbar and get all the updates about people you care about through email.
-    Maz Sharafi: Social media is literally the future of marketing.  If you don’t engage in the conversation, the conversation will be had without you.
-    Kathy Gill: If marketing messages overwhelm Twitter, then people will leave Twitter.

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