On December 4th, Google announced that it was personalizing results for everyone, as opposed to only those who are signed into their Google accounts. Learn about how Google personalized search works, privacy concerns it raises, and how you can take advantage of it below.
How Google personalized results work
Google personalized search uses your search history to determine which websites you will like, and then it gives those websites a ranking boost when you search Google. An example of this is if you have a history of clicking on Epicurious.com, then it may rank higher the next time you search for recipes. To keep track of your search history (even if you’re not signed in to a Google account) Google uses a 180 day cookie, which is a small file your browser downloads that allows Google to anonymously identify you and log your activity. Users can opt out of personalization, but it is the default for everyone now. Previously, personalized search only applied to those who searched Google while signed into a Google account.
Bad timing for Google to push the bounds of privacy?
It’s interesting that Google has decided to do this in the wake of growing sentiment against advertisers collecting user data. For example, rising FTC pressure to self regulate has prompted web advertisers to agree on a universal symbol that shows ads are interest based, and the Internet Advertising Bureau has even launched a campaign arguing that interest-based ads and cookies are a good thing.
Now, before you think, “Google is a search engine, not an advertiser,” remember that Google’s primary revenue source is ads, and it recently implemented personalized ads that also operate off of user search history. So, tracking search habits may not be just about providing better search results, but also more relevant ads that generate more revenue for Google. In that sense, Google can’t really separate itself from the other interest-based advertisers fighting public and regulatory pressure.
How to adapt to personalized search
Regardless of privacy concerns, personalized search is here to stay for now, so how do you adapt to it?
First, if you measure SEO solely in terms of “I rank #3 in Google for XYZ keyword,” then stop. That thinking is going extinct. Now that most people’s search results will be relative, the ultimate measure of SEO should be how many qualified visitors search engines are sending to your website. The only way to measure this is through analytics, so if you don’t have an analytics package like Google Analytics (which can also share all your traffic data with Google …are we starting to notice a trend?), then now is the time to get one.
Secondly, it has been a bad idea for some time to have a website that’s merely a brochure, but now it’s really a bad idea. The new imperative is to get people to your website early and often, and a great way to do this is with top of funnel content. By “top of funnel content,” I mean content that people want when they’re just starting to research their legal problems. Once consumers do this research, they eventually work their way down to the bottom of the funnel, which is hiring a lawyer. If you attract consumers when they’re in research mode, then you’ll have an advantage in Google when they’re in hiring mode. An easy, inexpensive way to add and manage content on your website is through a blog.
A new spin on things
All the ways clever marketers will react to personalized search remain to be seen, but one thing that comes to mind is the “Google it” tactic, meaning offline ads telling people to “Google something” instead of “visit XYZ.com.” A better-known example of this is this Pontiac commercial. Now that Googling something and clicking on a site means that site has a 180 day advantage in your search results, advertisers could start doing more of it.