Throwing your computer out the window is not an option…

July 22nd, 2008 by Cristin Carey, Customer Care Manager

image by steffe via Flickr Creative Commons License

…trust me. I’ve been there and while there are many days where I find myself on the verge of dropping my computer off the side of the building because I can’t find that *one* file I need, my life (and work) without a computer is unimaginable. I have a feeling there are many lawyers out there who can relate. So we need to figure out a way to take control of our data and make it work for us in a way that allows us to focus on our real work.

David Leffler over at the APA GP/Solo blog reviews Bit Literacy - something we are familiar with here at Avvo. Bit Literacy is a book by Mark Hurst which teaches us how to manage the “bits” of information we come into contact with each day. Emails, digital photos, word documents; if its information on a computer, it’s most likely a bit.

“Solo attorneys do not have an IT department to help them manage all of their digital detritus. More often than not they do not have a secretary, either. So it is even more important that you get a handle on your digital bits before they overwhelm you—throwing your computer out the window is not an option.”

The idea here is to manage all our data in a way that makes it useful to us and helps us to be more productive. Managing data (especially email) correctly and efficienty is just as important for tech companies and lawyers as it is for anyone whose business depends on electronic communication in anyway. I know these concepts have helped me to manage a sometimes overflowing Customer Care inbox. Check out David’s post and see if it can help you too.

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