Saying Goodbye to Default Points (and the 4th Grade Spelling Bee)
September 25th, 2007 by Mark Britton, CEO
As some of you may recall, in my post entitled 4th Grade Spelling Bee, I wrote about the default points that we give (and then sometimes take away) for industry recognition items in an attorney’s profile. Well, it is time to say goodbye to default points. I can hear the disappointed sighs (and a few sniffles). So long default points, we hardly knew ya . . .
One of the main reasons for having default points in the first place was that our data management team was simply overwhelmed with the amount of information we were receiving. Our backlog after launch was as long as two to three weeks, and we didn’t want attorneys inputting their information without some feedback from the site. Also, we saw this as a low-risk proposition because we expected attorneys, who follow rules better than your average bear, to include in this section only those awards, articles, etc., that were relevant to the practice of law.
Our thinking on default points has changed largely because we have chewed through our backlog and reduced our scoring time on “unknown” submissions to roughly 24 hours. Our success here is due to our crack data management team led by the esteemed Linnea Long, as well as Justin Chan from our development team who continues to improve our data management tools. While our scoring times will always fluctuate with volume, we believe we now have the right processes and technology in place to keep scoring times around the 24 hour mark.
We also found instances where a few attorneys submitted silly industry recognition items in an attempt to enjoy their default points for a couple of weeks (one of the better examples is Captain XBRL*) or to provide fodder for similarly silly class action litigation (see paragraph 7 of the plaintiffs’ complaint in Browne v. Avvo). This change will remove that sideshow as well.
Avvo: Always changing. Always improving.
Mark
*In the interest of full disclosure, I should point out that Captain XBRL is actually Broc Romanek, a dear friend who is also the Editor of the The Corporate Counsel. He writes a great blog that is widely read by corporate and securities lawyers. So why would Broc mess with Avvo by assuming the Captain XBRL identity? Well, he finds great humor in it; and you only need to spend a couple of minutes with Broc to appreciate his humorous approach to life. I actually like his Avvo page; I just don’t want him getting default points for it. ;-)















